Have a Crisis Plan
IF YOU ARE IN CRISIS CALL 1-800-715-4225 GEORGIA CRISIS & ACCESS LINE
1. Plan and think ahead.
Print a list of emergency numbers using the “Resources” tab on this site. Add your own numbers for therapists, doctors, helpful friends, neighbors and NAMI friends. Keep these numbers posted by your phone or in a place where you can find them. Know what steps to take if you or your family member gets out of control (see #4).
2. Keep a diary or thorough notes about:
a. the ill person’s diagnosis and medical conditions
b. medications (strength being taken) as well as medications not tolerated
c. current doctor(s) and latest visit
d. specific behaviors and actions that preceded and followed the crisis
When needed, you may provide a copy of this information to the Crisis Team, mental health professionals or the police.
3. Consider alternative options such as:
- Support Groups
The Warmline (1-888-945-1414) is a call-in service that provides the mental health consumer community with a place to turn if they need someone to talk to. It is run by the Georgia Mental Health Consumer Network. The staff are mental health consumers that have received the training and education needed to provide Warmline services to the community. All calls are kept confidential. What you say is kept between you and the Warmline staff. The only exception is when the call is considered a crisis; in this case the call will be referred to the crisis service.
Support Groups for family & consumers are a safe, confidential place that offer respect, understanding, encouragement, and hope to share amongst peers. Before attending a support group it’s advisable to call/email and confirm the meeting location, date and time since meeting information may not be up-todate. It’s also advisable to attend more than one group so you can find one where you feel comfortable sharing. To find a Recovery Support Group in GA listed by towns (ours is Cumming), click onhttp://www.namiga.org/Chapters/index.htm
4. If things escalate:
a. Don’t threaten, criticize or shout.
b. Avoid direct, continuous eye contact or touching the person.
c. Don’t crowd the person’s space by getting too close.
d. Don’t argue with other family members over what to do.
e. Don’t stand over the person. If he is seated, seat yourself.
5. If necessary call 911 or the Georgia Crisis & Access Line 1800-715-4225.
Keep you & your family safe; you may need to remove yourself from the situation. If the police come, they will usually separate family members into different rooms to make sure the situation doesn’t escalate, and everyone is free to talk. This is standard procedure.
6. Remember to take care of yourself. Exercise regularly, eat appropriate meals, try to maintain a regular schedule with time off for fun and relaxation, and most importantly get an adequate amount of sleep. Even if you are in crisis, try to keep mental illness from consuming your life.
Suicide Prevention Lifeline
(800) 273-TALK or (800) SUICIDE
Georgia Crisis and Access Line
(800) 715-4225 or mygcal.com
NAMI Information Line
The Information HelpLine is an information and referral service which can be reached by calling 1 (800) 950-NAMI (6264), Monday through Friday, 10 a.m.- 6 p.m., EST. Business callers, including those seeking particular NAMI staff members, should call 1 (703)524-7600.
CRISES AND SUICIDE
Girls & Boys Town National Hotline
National Hopeline Network
National Suicide Prevention Lifeline
(800) 273-TALK (8255)
National Youth Crisis Hotline
(800) 442-HOPE (4673)
Al-Anon for Families of Alcoholics
Alcohol and Drug Helpline
Alcohol Treatment Referral Hotline
Alcohol & Drug Abuse Hotline
National Council on Alcoholism and Drug Dependence Hopeline
National Institute on Drug Abuse Hotline
National Help Line for Substance Abuse
National Domestic Violence Hotline
National US Child Abuse Hotline